MSP Just Earned Another Major Airport Honor in 2026

If you’ve ever wondered whether MSP really lives up to its reputation, travelers have just delivered another pretty convincing answer. Minnesota’s biggest airport has once again come out on top in a major national customer-satisfaction survey, something that's now become a habit, it seems.

MSP Named Best U.S. Airport for Customer Satisfaction in 2026

That's right, there's more good news if you're flying out of the Land of 10,000 Lakes: The 2026 Airport Satisfaction Survey from noted consumer research firm J.D. Power has once again ranked the Minneapolis-St. Paul International Airport (MSP) near Bloomington as the Top Airport in the U.S. for Customer Satisfaction.

This year's results mean MSP has now ranked highest in passenger satisfaction among mega airports for a third consecutive year, with a score of 684. Detroit Metropolitan Wayne County Airport (663) ranks second, and Phoenix Sky Harbor International Airport (642) ranks third, JD Power said.

ALSO INTERESTING: The Surprising Fact About MSP Airport You May Not Know

MSP Has Ranked No. 1 Among Mega Airports Three Years Running

The latest ranking, which is based on thousands of surveys from U.S. and Canadian travelers, ranked MSP first in the Mega Airport category for the third year in a row, and for the fourth time in the last five years. MSP topped the list in all seven categories the survey measured, including:

• Ease of travel through airport
• Level of trust with airport
• Terminal facilities
• Airport staff
• Departure/to airport experience
• Food, beverage and retail
• Arrival/from airport experience

MSP noted that in 2025, the airport served more than 36 million passengers, making it the busiest airport in Minnesota and the 17th busiest airport overall in the United States. MSP offers nonstop service to 167 destinations from 15 commercial airlines. It serves as Delta Air Lines’ second-busiest hub and the largest base of operations for Sun Country Airlines, which was recently acquired by Allegiant Travel Company.

Courtesy Metropolitan Airports Commission

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MSP Has a Long History of Airport Awards and Recognition

This isn't the first time Minnesota's MSP has been singled out as being top in the nation. In 2024, MSP was again named the best not just in the U.S., but on the entire North American continent according to the ASQ Awards and Recognition survey. And MSP was also named the number one U.S. airport in the 2024 Travel + Leisure World’s Best Awards.

Plus, last year, MSP was singled out as the best airport in the country when it comes to flight disruptions. Or specifically, when it comes to minimizing those flight disruptions. But wait, there's more: Last year, MSP has regularly placed among the top airports in the country according to an annual survey by the Wall Street Journal (WSJ), as well as having recently been named one of the cleanest airports in the world.

And, don't forget, MSP was also named Best in North America for four straight years between 2016 and 2019, and also earned a spot on the ACI Director General’s Roll of Excellence in Airport Service Quality in 2020, MSP noted in a release.

Plus, MSP was rated as the Fourth-Best Regional Airport in North America in 2022, with only Houston, Denver, and Cincinnati/Northern Kentucky ranking higher. And

MSP also ranked 9th on the list of Cleanest Airports in North America for 2021, according to the SkyTrax World Airport Awards, as well.